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ToyotaME

Our showrooms will be open from June 19.

We’re delighted to be able to reopen our showrooms. As always, our customers are our top priority, so we’ll be taking all possible precautions to keep you safe such as use of the SafeEntry system for all showroom visitors, conducting temperature checks and implementing recommended social distancing measures and regular sanitising of all showroom models.


Showroom service—without the showroom.

If you’d like to purchase a Toyota, but don’t want to visit the showroom, you can visit the Toyota Online Shop and make your purchase there: https://onlinepurchase.toyota.com.sg/

 

Doorstep Test Drive.

If you’d like to arrange for a test drive at your doorstep instead of the showroom, you can arrange a doorstep test drive at home. To book yours, visit www.toyota.com.sg/book-a-test-drive.

 

Chat with us live.

Got a question? You can now communicate with someone from Toyota live online at www.toyota.com.sg—just click the “Live Chat” box.

 

Alternatively, you can also speak to your Sales Consultants and make a purchase through Toyota Contactless Purchase.

Toyota Contactless Payment 

You can also stay in touch with us through the following channels:


Facebook: @ToyotaSingapore
Instagram: toyotasingapore
Email: cr@inchcape.com.sg
Web: www.toyota.com.sg/enquiry
Phone: 6631-1388

By submitting my information,

Your questions answered

All of us have questions at this uncertain time, so we’ve pulled together some answers to some of the most popular questions we’re heard from our customers. We hope they help.

  1. IS THE TOYOTA SHOWROOM OPEN?
  2. WHAT IF I DON'T WANT TO VISIT THE TOYOTA SHOWROOM BUT WILL STILL LIKE TO BOOK A VEHICLE REMOTELY AT THIS POINT OF TIME. HOW CAN I GO ABOUT IT?

    If you’d like to place an order for a Toyota vehicle without visiting a Toyota showroom, we are still here to serve you virtually.

    Fill in the contact form above and a dedicated consultant will get in touch with you to follow up on your Contactless Purchase.
    Step One: Your Sales Consultant will be in touch with you to find out more about your request and address your enquiries.
    Step Two: A Retail Customer Order (RCO) will be emailed to you for your review.
    Step Three: Upon confirmation, your Sales Consultant will send a unique URL to you for secure online payment of the deposit.
    Step Four: The confirmation of the deposit payment will be sent to you together with the receipt.

    Alternatively, you can also shop online at https://onlinepurchase.toyota.com.sg/ and secure a unit with a $500 deposit.

  3. WHAT IF I NEED TO VISIT THE TOYOTA SHOWROOM TO COMPLETE MY PURCHASE? 

    In addition to the strict hygiene protocols and social distancing measures implemented, all processes will be completed digitally, and your contracts and receipts will be sent to your email that you have indicated, in soft-copy.

    Contactless payment methods are also available via QuickPay and funds transfer. No cash transactions will be accepted. 

  4. WILL I NOW BE ABLE TO GET MY NEW TOYOTA VEHICLE?

    The delivery of your new Toyota will resume at New Vehicle Delivery Centre starting 19 June 2020 onwards. The collection of your car will be scheduled, and your appointment will be arranged by our delivery consultant.

    Our delivery consultants will also be equipped with face shields, masks and gloves throughout the sessions. 

  5. I WANT TO TEST DRIVE A NEW VEHICLE; HOW DO I GO ABOUT DOING THIS?

    Test drives will continue as per normal with additional measures in place. All test drive vehicles will be sanitized before and after use. All Sales Consultants will be equipped with face shields, masks and gloves during the test drive.


    To book an appointment to test drive at the Toyota Showroom, you can visit https://www.toyota.com.sg/book-a-test-drive or contact your preferred Sales Consultant.