All of us have questions at this uncertain time, so we’ve pulled together some answers to some of the most popular questions we’re heard from our customers. We hope they help.
IS THE TOYOTA SHOWROOM OPEN?
WHAT IF I DON'T WANT TO VISIT THE TOYOTA SHOWROOM BUT WILL STILL LIKE TO BOOK A VEHICLE REMOTELY AT THIS POINT OF TIME. HOW CAN I GO ABOUT IT?
If you’d like to place an order for a Toyota vehicle without visiting a Toyota showroom, we are still here to serve you virtually.
Fill in the contact form above and a dedicated consultant will get in touch with you to follow up on your Contactless Purchase.
Step One: Your Sales Consultant will be in touch with you to find out more about your request and address your enquiries.
Step Two: A Retail Customer Order (RCO) will be emailed to you for your review.
Step Three: Upon confirmation, your Sales Consultant will send a unique URL to you for secure online payment of the deposit.
Step Four: The confirmation of the deposit payment will be sent to you together with the receipt.
Alternatively, you can also shop online at https://onlinepurchase.toyota.com.sg/ and secure a unit with a $500 deposit.
WHAT IF I NEED TO VISIT THE TOYOTA SHOWROOM TO COMPLETE MY PURCHASE?
In addition to the strict hygiene protocols and social distancing measures implemented, all processes will be completed digitally, and your contracts and receipts will be sent to your email that you have indicated, in soft-copy.
WILL I NOW BE ABLE TO GET MY NEW TOYOTA VEHICLE?
The delivery of your new Toyota will resume at New Vehicle Delivery Centre starting 19 June 2020 onwards. The collection of your car will be scheduled, and your appointment will be arranged by our delivery consultant.
Our delivery consultants will also be equipped with face shields, masks and gloves throughout the sessions.
I WANT TO TEST DRIVE A NEW VEHICLE; HOW DO I GO ABOUT DOING THIS?
Test drives will continue as per normal with additional measures in place. All test drive vehicles will be sanitized before and after use. All Sales Consultants will be equipped with face shields, masks and gloves during the test drive.
To book an appointment to test drive at the Toyota Showroom, you can visit https://www.toyota.com.sg/book-a-test-drive or contact your preferred Sales Consultant.