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ToyotaME
ToyotaME

Showroom closure until further notice

In response to the unique situation we find ourselves in right now, we’ve joined many other businesses across the island and done our part to keep Singapore safe. At Toyota Singapore, we closed our showrooms on Tuesday, 7th April as part of the government’s circuit breaker initiative. As it stands now, these showrooms will remain closed until further notice.


We’re still here to serve you—virtually.

To assist anyone who’d like to have a new Toyota ready to drive once everything’s back to normal, we’re introducing new ways to buy without needing to visit our showroom. Visit our online purchase page at https://onlinepurchase.toyota.com.sg/ and you can secure a unit with a $500 deposit.

Alternatively, you can also speak to your Sales Consultants and make a purchase through Toyota Contactless Purchase.

Toyota Contactless Payment 

You can also stay in touch with us through the following channels:


Facebook: @ToyotaSingapore
Instagram: toyotasingapore
Email: cr@inchcape.com.sg
Web: www.toyota.com.sg/enquiry
Phone: 6631-1388

By submitting my information,

Your questions answered

All of us have questions at this uncertain time, so we’ve pulled together some answers to some of the most popular questions we’re heard from our customers. We hope they help.

  1. What does this mean for me as a customer of yours?
  2. I would still like to book a vehicle at this point of time. How can I go about it?

    While the Toyota Showroom is closed, we remain committed to serve and support you to the best of our abilities. If you need to place an order for a Toyota vehicle, our booking service is still available for you. Fill in the Contact Form above, get in touch with your Sales Consultant or email us at cr@inchcape.com.sg to be assigned a dedicated Consultant.
    Step One: Your Sales Consultant will be in touch with you to find out more about your request and address your enquiries.
    Step Two: A Retail Customer Order (RCO) will be emailed to you for your review.
    Step Three: Upon confirmation, your Sales Consultant will send a unique URL to you for secure online payment of the deposit.
    Step Four: The confirmation of the deposit payment will be sent to you together with the receipt.

     

  3. I have put a deposit down on a vehicle – what happens now?
  4. Will I now have to wait longer to get my new Toyota vehicle?

    If you were due to receive your vehicle during the circuit breaker period, then unfortunately yes, car delivery is deemed as a non-essential service. The collection of your vehicle will be scheduled once we're instructed that we are able to do so by the government.

  5. How does this affect your supply of vehicles into the country?

    As of now, there is no impact to our supply situation. We are still ordering and receiving vehicles into Singapore. We are monitoring the situation closely and will update you if there are any potential disruptions to the delivery of your vehicle.

  6. I want to test drive a new vehicle; how do I go about doing this?

    Until further notice, you’ll be unable to test drive a new vehicle in accordance to circuit breaker measures. However, you may still reserve a test drive slot via https://www.toyota.com.sg/book-a-test-drive and we will prioritise your appointment once we’re instructed that we’re able to do so by the government.

  7. I was booked in/due to get my vehicle serviced – what should I expect?

    Our service centres will be open for repairs and servicing. To book or reschedule servicing appointment, please call 6631 1188.

    Pandan, Leng Kee and Ubi Service Centres

    Monday to Friday: 8.00 am - 8.00 pm
    Saturday: 8.00 am - 5.00 pm

    Bukit Batok Service Centre

    Monday to Friday: 8.00 am - 5.00 pm
    Saturday: 8.00 am - 12.00 pm

    Bodycare Centre

    Monday to Friday: 8.00 am - 5.00 pm
    Saturday: 8.00 am - 12.00 pm

    Grab Servicing

    Monday to Friday: 8.00 am - 5.00 pm
    Saturday: 8.00 am - 5.00 pm (Repair Appointment only)

    All Service Centres closed on Sunday and Public Holidays.

  8. I was meant to get my recall work done on my vehicle – what happens now?

    In line with the COVID-19 circuit breaker measures, recall services will not be available until 2nd June. During this period, our Pandan Service Centre (2 Pandan Crescent, S128462) will remain in operation to support vehicle recovery, repair services and accident reporting. To reschedule your servicing appointment, please call 6631 1188. We apologise for any inconvenience caused.

  9. I am waiting on parts for my vehicle – what happens now?

    Due to the current situation, there might be a delay in parts delivery. Please call 6631 1188 to enquire if the part has arrived.

  10. My vehicle has broken down/needs an urgent repair – what can you do to help me?

    For 24 hours roadside assistance, please call 9229 8998. For urgent repairs, please call  6631 1188.